As our products are perishable, all wine kit sales are final.

Wines By Design will be happy to replace any item(s) in the unlikely event that they might be damaged during transit.

Wines By Design is not responsible for damage or loss as a result of shipments being returned to the freight location or being undeliverable as a result of incorrect address information you supply to us, or for inability of a recipient to receive the package on the day you specify that it should be delivered.

Shipping/handling charges are not refundable.

For more information, please contact us during our normal business hours (See our Contact info on the footer below).